Frequently asked questions

Pricing depends on the size of the site, the scope of work and how often you need us. We prefer to scope the job — often with a free site walkthrough — and give you a clear, fixed price rather than a vague hourly estimate. Request a quote and we'll come back to you promptly.

No. We'd rather keep your business by holding the standard than by holding you to a contract. We can arrange ongoing schedules or one-off cleans to suit you.

Yes. Genre Solutions carries $20 million public liability insurance, and our compliance details are available for commercial buyers on request.

Yes. Our crews are police-checked, and for sensitive environments such as childcare, aged care and schools we confirm the appropriate checks before work begins.

Yes. We offer after-hours and weekend cleaning by arrangement, typically with as little as one day's notice, so we work around your business rather than through it.

Yes. For commercial sites we recommend a free, no-obligation walkthrough so we can document the scope accurately and quote the real job — no surprises later.

We service businesses right across the Perth metro. We're based in the Armadale area and regularly work in the CBD, West Perth, Subiaco, Osborne Park, Welshpool, Malaga and surrounding suburbs.

Commercial work first — offices, healthcare, industrial and warehouse, strata and construction handover — plus specialist pressure washing and carpet steam cleaning. We also offer residential, NDIS and vacate cleaning.

Yes. Our crews carry PPE and hold the construction white card required to enter active construction sites, and we handle rough, final, defect and handover cleans.

Wherever possible, yes. Consistent crews learn your site and hold the standard, and because we're owner-led you always have a direct point of contact if anything needs adjusting.

After a walkthrough and an agreed scope, we can usually get started quickly — often within a day or two for straightforward sites. Tell us your deadline and we'll be honest about what's achievable.

We use high-touch-point focus, colour-coded equipment to reduce cross-contamination, and products appropriate to each site's protocol. We keep our claims factual and avoid clinical-grade language unless it's backed by documented practice.